Lotus Saigon Hotel

When we arrived we got assigned a room on the third floor with balcony that we booked but once inside we noticed that the balcony door did not close properly which meant a Lot of noise in the room and potentially mosquitos. Also the electricity couldnt be turned off without turning off the AC which is unacceptable. We immediately adressed these issues at the reception and within minutes received a room upgrade to an executive room on the 9th floor which looked almost brandnew and had a fantastic view and made our final days in Vietnam truly remarkable. That level of service was amazing but it also has to be said that that room on the third floor should have never been given to a guest with that state. So it is important to adress these issues immediately and be persistent and not be silent AS a guest. The Pool on the 10th floor is stunning even though it only has 8 sun beds. Spectacular views more than compensate for that. The gym is more than okay even though the AC was not working. Breakfast is very good Unless you expect a Lot of western food. The location is very central and with a 30 min walk you can get to Ben Thanh market or just take a Grab for like VND 50-70k which is ridiculously cheap. We absolutely loved our stay at the hotel with our room upgrade and would love to come back! Our expectations based on the current Ratings here were not only met but notably exceeded.

room with balcony was very nice...comfortable and spacious for a 3 star hotel

Rooftop pool was small but beautiful with city view. The compact gymnasium right next to the pool was nice as well. Room was very clean, spacious. The furniture had a rustic feel to it, it is old design. Breakfast was plenty with Western, Asian, and Viet options. The staff was very nice, helpful and responsive.

Great value for money. Rooftop pool was great. Breakfast very basic. Min variety. But you got to vietnam for the banh mai! District 1 is more tourist area. This hotel in district 3. We hired motorbike to get around. But this hotel is good value for Money..

I frequently stayed at this hotel before the pandemic hit, this is my first time being back here and the staff quality is still just as good. Staff are friendly and helpful. The pool was excellent. Room was clean and pillows were comfy (You can always asked the staff for the types of pillows you would like - firm or soft)